Our project management experience in diverse industries

Provincial Energy Agency – Project Scoping and Planning – Management Controls and Operations Improvement Initiative

Lost Penny Consulting was engaged to provide guidance and assistance in the scoping and project planning exercise of a comprehensive management controls and operations improvement initiative, encompassing more than 150 business processes of the agency. The engagement produced a framework design and approach tailored to the uniqueness of the client organization, as well as a detailed project plan for implementation – including change management and sustainability plans. Further, a broad organizational study was conducted which resulted in a comprehensive framework of governance and management controls suited to the organizational stage of this entity. This framework was pilot tested and refined to ensure the right fit with the organization was achieved.

Major Automobile Manufacturer – Implementation of PM Practices Improvements

Lost Penny Consulting was engaged to assist in the implementation of the recommendations resulting from a Project Management Assessment engagement we had previously undertaken for this client. These included increasing the capability of the project management team, reorganizing to improve project management effectiveness and applying appropriate project management tools and processes consistently.

We also performed a Project Portfolio Assessment resulting in a report setting out a project inventory, suggested project portfolio groupings, and recommendations for a revised project management complement by skill level.

Major Canadian Automotive Company – Business Case and Project Charter Development

A Lost Penny Consulting professional led the development of a business case for a corporate-wide portal to support the needs of its corporate communications, marketing and human resources functions. Subsequently, a Project Charter was developed for consideration by the sponsors of the corporate portal initiative.

Major Canadian Telecommunications Company – Change Management Support / SOx Program

As part of the Program Management Office for an enterprise-wide Sarbanes-Oxley (SOx) remediation program, a Lost Penny Consulting professional developed the change management (CM) strategy for the Program, established a small team of CM specialists, developed CM processes and tools, and provided CM support to nine separate project teams designing and implementing process and control improvements required to meet SOx compliance requirements.

Major Canadian Telecommunications Company – Change Management Support / Business Transformation Program

A Lost Penny Consulting professional provided advice to the Program Management Office and the Change Management Lead regarding appropriate change management (CM) approaches and how they might work within the context of the highly structured process improvement methodology being used. Sample tools and templates were developed for consideration and use by the CM Lead, and by the various project teams established within the client’s enterprise-wide Business Transformation Program.

Major International Mining Corporation – Post Implementation Project Advice / Knowledge Transfer – IT Controls Program

Lost Penny Consulting was engaged to provide subject matter expertise and knowledge transfer relating to a previous engagement. We provided advice on the conversion of the implemented controls framework to align it with a revised controls framework.

Provincial Energy Agency – Project Work Plan Development – Business Process Improvements

Lost Penny Consulting was engaged by the agency to perform an exercise focused on identifying the key business processes that were required to support the priority programs that had been committed for implementation. This was undertaken in three steps:

• Identification of key priority programs;
• Identification and definition of the key processes that were required to support each of these priority programs; and
• Capturing of generic process steps as part of the exercise, for later use as the framework for generic corporate process modeling.

These processes went through the regimen to produce the required process diagrams and supporting documentation and were later successfully implemented by the client.

Global Loyalty Management Organization – Program Health Check

Lost Penny Consulting was engaged to review program management processes, capabilities and structures and to recommend improvements to reduce risk. Lost Penny Consulting’s consultants reviewed program artifacts and interviewed program leaders and sponsors before making recommendations. The findings presented pragmatic, implementable recommendations to improve program delivery effectiveness. These findings were accepted by senior management and published to the Board of Directors. Furthermore, Lost Penny Consulting was engaged to recommend a common set of PMO project reporting metrics in consultation with various PMO leaders from diverse geographies. These recommendations provided a baseline to standardize key reporting across all PMOs providing consistent project reporting metrics across the organization